Software Gets a Service Call: New Rules for the Software Business
Kyle C. Murphy, CFO & EVP, VantageILM
A software and service industry veteran lays out the 12 service principles business software providers must embrace to achieve success in the SaaS revolution. This in-depth look at SaaS leads to the assertion that everyone in SaaS companies - from sales and marketing to operations and finance - must make a paradigm shift from selling software to selling a service.

Gartner: Seven Cloud Computing Security Risks
John Brodkin; Source: Network World
Summary of the findings of a June Gartner report which issues the warning that cloud computing is still high risk. Includes 7 of the specific security issues customers should raise before selecting a cloud vendor.

SaaS Overcoming Common Customer Concerns
Jeff Kaplan, Managing Director, THINKstrategies; Source: Datamation
This article discusses customer objections to SaaS and how they've been resolved. Find out which concerns are still out there.

Many Degrees of Multi-Tenancy
Phil Wainewright, Source: ZDNet Blog
After a disagreement between Oracle and Intacct over the requirement (or lack thereof) of multi-tenancy for SaaS, during a session at SIIA On-Demand Europe, Phil Wainewright writes to clear the air and describes in some detail
the various types of multi-tenancy. Don't miss the follow-up to this post which provides even further clarification -
Why multi-tenancy matters.

Powerful Enterprise Software Small Biz Can Afford
Matthew Schwartz, Source: Forbes.com
This Forbes.com article touts SaaS as an affordable and effective solution for smaller businesses. In the discussion, the author cites Treb Ryan,CEO of OpSource, and talks about Mumboe, an OpSource customer. Do we know SaaS or do we know SaaS?

You're in the SaaS Game: Now How Do You Scale Your On-Demand Business?

Newsflash! Web Operations Replaces Managed Hosting.

SaaS Pricing for Prosperity

Black Coral Selects OpSource to Enable First SaaS-Powered Emergency Response Solution Throughout North America

iAct Selects OpSource to Enable StageGold.com's Video Publishing and Sharing Services

OpSource Empowers TriCipher to Deliver First Secure On-Demand Single Sign-On Solution for SaaS Access Control

Welcome to the new SaaS Showcase - a place for you to see what other successful on-demand companies are doing, glean best practices, acquire partners and more.

OpSource Customers In the News:

Boomi Teams with Taleo to to Simplify and Accelerate SaaS Integration for On-Demand Talent Management Solution (Reuters) - One OpSource customer works with another to make their offering more affordable.

Social Startup Looks to Manage Bright Ideas (eWEEK.com) - Brightidea - an OpSource customer - has a social networking platform with a twist...

Startup's SaaS Helps IT Shops Pinpoint Costs (PCWorld) - Apptio is out of stealth mode - find out what they're all about.

Other Industry News:

Poking Holes in the Long Tail Theory (TechCrunch)

The Six Commandments of Social Networking at Work (PCWorld)