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Vitex Systems Awards OpSource IT Services Contract
Ability to Make Back-Office IT Functionality Transparent to Company's Business Operations Was Critical Factor in Selection
SANTA CLARA, Calif., -- August 12, 2003 -- OpSource, Inc., an IT infrastructure services company, today announced that Vitex Systems Inc, a key enabler in the manufacture of next- generation OLED (Organic Light Emitting Diode) displays, has extended its services agreement with the company. Vitex originally came to OpSource through the acquisition of its managed services provider (MSP) Accelica in November 2002. Vitex's decision to extend its business relationship with OpSource is a testament to the company's ability to offer high quality services while seamlessly transitioning and integrating acquired customers.
"For us to become the market leader of OLED displays, we need to remain focused on building a revenue generating business around our core competencies -- innovations in flat panel displays. OpSource makes this possible by making back-office IT functionality transparent to our business operations," said Ainslie Mayberry, Vitex Systems interim CFO. "OpSource provides technical talent; efficiencies in IT management through standardized processes and procedures; and 24x7 responsiveness that are necessary to ensure our systems and applications are reliable and secure."
"We are very pleased that having come to OpSource via acquisition, Vitex has elected to extend its relationship with us," said Treb Ryan, CEO of OpSource. "Vitex's decision along with similar decisions from the vast majority of our other acquired customers supports our contention that growth by M&A doesn't have to result in lower quality services and customer churn. However they come to us, we put our customers first and our high rate of customer retention and growth speaks to the success of that strategy."
SigmaSystem at Work 24x7 for Vitex
OpSource's SigmaSystem services provide Vitex with enterprise level IT infrastructure management at a fraction of the cost of doing it themselves. Vitex's IT infrastructure is located onsite at their San Jose, Calif. headquarters facility and is fully supported 24x7 through the combination of OpSource's field operations teams and Customer Care Center (C3). OpSource's services address the operations of servers, network connectivity, application environments, storage and security systems, and remote desktop support. The company also recommends and assists with the provisioning of new technology to help Vitex address changing business needs.
About Vitex Systems
Vitex Systems Inc., headquartered in San Jose, Calif., is commercializing transparent ultra-barrier films for use in flat panel displays. The company is developing a unique OLED display encapsulation solution, as well as a flexible barrier substrate, which will lead to the manufacture of full-color, active matrix OLED displays that are lighter in weight and thickness than any other commercially available displays. Vitex will enable display makers to realize their ultimate dream of producing unbreakable, flexible flat panel displays. The company was incubated at Battelle Memorial Institute, the world's largest independent private non-profit research foundation, and was spun off as an independent company in 1999. For more information on Vitex Systems visit www.vitexsys.com.
About OpSource
OpSource is a provider of direct and private-label IT infrastructure services to global 2000 companies. It combines innovative technology, best practices and experienced personnel to deliver services of higher quality and at lower cost than enterprises, government agencies and infrastructure providers can do themselves. OpSource SigmaCenter services range from complete technical staffing solutions for independent and corporate data centers to complex managed hosting solutions for the enterprise. The company's SigmaSystem services include the IT Infrastructure technology and services necessary for operating and managing every layer of a company's application infrastructure - from provisioning and deploying the physical networks and servers in the data center up to, and including, security, maintenance and performance optimization of customized applications.
The company is funded by Artiman Ventures and ComVentures. It is headquartered in Santa Clara, CA with additional operations in Southern California, New York City, Piscataway, NJ, and Chantilly, VA. For more information about OpSource, visit the company's web site at opsource.net.
