Application Operations - Ensuring the Best End User Experience

Since our inception in 2002, OpSource has taken a leading role in supporting and defining the market for Web application delivery. We recognized the significance of the on-demand model early on, and we matched our technology, capabilities and expertise to the needs of SaaS and Web companies. OpSource has been the leader in providing 100% Application Uptime guarantee, ensuring the best end user experience. See our Application Operations datasheetclick here for more information in a pdf document for more information.

Application Operations services of OpSource On-Demand include:

  • » Application management - Three increasing levels of support to meet the evolving needs of your application as it scales
  • » Compliance - SAS70 Type II attestation, PCI DSS Compliance, Salesforce.com certification and EU Safe Harbor Statement - just some examples of the significant investment OpSource makes in compliance audits and certifications for the OpSource On-Demand environment in which your application is brought to market. These investments help you overcome sales hurdles when you present your solution to your target market.
  • » Database Management - World-class support for complex Oracle, MySQL, Microsoft SQL and Progress databases
  • » Performance Management - Multipoint user-experience monitoring
  • » End to end application guarantees - 100% uptime SLA for infrastructure and application availability
  • » Roll out and change management - Support methodology, providing administrative services, standard changes, system emergency changes, and system/client documentation
  • » Application optimization - provides top levels of Application Management services with the goal of increased application performance and efficiency; these goals drive your customer satisfaction levels, margins and scalability