Glassbeam Selects OpSource to Power On-Demand Product Analytics

OpSource On-Demand Provides Scalable, Dependable Web Delivery

Santa Clara, Calif., January 27, 2009 -- OpSource™, the leader in Web operations, today announced that Glassbeam, an innovator in product intelligence, is leveraging OpSource On-Demand™ to deliver on-demand, 360&#deg; product analytics. Glassbeam's unique solution provides a comprehensive view of a product's lifecycle by analyzing product operational data, enabling lower costs, higher revenue and improved customer satisfaction.

Historically, to gain meaning from operational data required building dedicated data warehouses and analytics applications - a major undertaking. A typical project might involve several months of effort as well as expensive infrastructure and software licenses. In contrast, by offering a Software-as-a-Service (SaaS) solution, Glassbeam can build their customers full, affordable solutions that easily and securely integrate into their corporate IT environments in as little as six weeks. Glassbeam chose OpSource On-Demand as its infrastructure because of its proven reputation as the most robust, cost-effective and secure SaaS solution available.

Puneet Pandit, CEO, Glassbeam, said, "We evaluated several SaaS providers but we chose OpSource On-Demand because it excelled on all fronts, from features, benefits and costs to time to market. OpSource has made it simple for us to build our business and, even more important, has made it painless for us to implement our product analytics solution. OpSource On-Demand gives us the security and reliability that our customers need as they move away from the burdensome systems of the past and experience the sheer power that on-demand business solutions bring."

"Glassbeam's product analytics solution is a great example of how the SaaS model can redefine business processes as we know them, unlocking valuable data in a more cost-effective and efficient way than ever before possible," said Treb Ryan, CEO, OpSource. "OpSource On-Demand is ideal for companies such as Glassbeam that are looking to bring innovative products quickly and securely to market. We look forward to scaling with Glassbeam as its business grows."

About OpSource On-Demand

A comprehensive, award-winning Web operations solution, OpSource On-Demand enables Software-as-a-Service (SaaS) and Web companies to quickly and securely deliver their applications and services over the Web to consumers and businesses alike. Going far beyond full-featured managed hosting, it includes the application management, compliance and business services that are necessary for on-demand business success. OpSource On-Demand includes:

Technical Operations

  • » Best-in-class, scalable software, hardware and network infrastructure
  • » World-class data center facilities
  • » Redundant carrier class load balancing architecture
  • » In-depth 24x7 monitoring, security, and management procedures backed by SAS-70 Type II audits
  • » Built-in high availability solutions from simple clustering to wide-area disaster recovery

Application Operations

  • » Data management
  • » Performance management, including multipoint user-experience monitoring
  • » Application roll out and change management
  • » Application optimization
  • » Compliant infrastructure, processes and procedures including: SAS 70 Type II audited, HIPAA and PCI DSS compliance and salesforce.com and WebEx certifications

Business Operations

  • » OpSource Billing™ - An end-to-end subscription management, metering and payment stand-alone solution, or as part of OpSource On-Demand
  • » OpSource Connect™ - A Web services infrastructure and integration toolset, for application integration in the "Cloud" and behind the corporate fire-wall
  • » OpSource End-User Support™ - 24x7 customer branded end-user support
  • » OpSource Analytics™ - A real-time application and customer usage information, and health of business analysis and reporting tool

About OpSource
OpSource™ delivers Software-as-a-Service (SaaS) and Web applications for on-demand companies, with hundreds of applications, millions of users and billions of transactions supported daily. OpSource On-Demand™, the leading Web operations solution, is defining how Web-based software is delivered. By choosing OpSource as their Web application delivery partner, companies are freed from investing in and managing the complex and costly infrastructure and services necessary to deliver applications over the Web. They can instead focus their resources on developing, marketing and selling their applications and services. Further, by using OpSource Connect™ companies can leverage Web services such as OpSource Billing CLM™, OpSource Analytics™ and OpSource End-User Support™ and integrate their applications with other SaaS applications over the Internet as well as with enterprise applications behind the corporate firewall. OpSource On-Demand is suitable for companies at any stage of growth, with any type of on-demand application.

Headquartered in Santa Clara, CA, OpSource has Web application delivery centers in Virginia, London and Bangalore. For more information about OpSource, visit opsource.net.

OpSource, OpSource On-Demand and the OpSource logo are trademarks of OpSource, Inc. Success-Based Pricing is a service mark of OpSource, Inc. All other trademarks and company names mentioned are protected by their respective owners.


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OpSource, OpSource On-Demand and the OpSource logo are trademarks of OpSource, Inc. Success-Based Pricing is a service mark of OpSource, Inc. All other trademarks and company names mentioned are protected by their respective owners.

For additional information, please contact:
Eileen Conway
OpSource, Inc.
650.245.9015



Richard Dym
OpSource, Inc.
408.567.2031