OpSource Cloud-Based Disaster Recovery

OpSource Cloud-Based Disaster Recovery

Disaster Recovery Planning

IT system downtime costs North American businesses $26.5 billion annually. A survey* of more than 200 CIOs, COOs, IT Directors and Managers reported that 70% of IT downtime impacts mission-critical services. Departments most likely to suffer downtime are operations, finance and procurement, with direct impact on the bottom line.

Companies implement several types of disaster recovery and business continuity strategies to prepare for the unexpected, including:

• Application clustering and load balancing
• Disk redundancy
• Local mirroring
• Snapshots
• Tape and off-site backup
• Secondary disaster recovery site

While operating a completely redundant secondary disaster recovery site can offer the fastest service restoration times, it is the most costly alternative, effectively doubling the cost of operations.

OpSource Cloud DR Reduces Cost by 70%

OpSource’s Cloud-Based DR solution enables businesses to operate a secondary disaster recovery site in the cloud with a 4 hour Restore Time Objective (RTO), at 20 to 30% of the cost of the primary site. A Restore Point Objective (RPO) is established based on the customer’s business requirement.

OpSource Cloud DR Solution

After building a copy of the application and infrastructure of the VMware-based Cloud Servers (aka virtual machines), IT administrators are able to shut down the DR servers that are not needed. For example, the web and application servers, which typically represent 60% of the infrastructure of a web operations platform, can be shut down if they are not needed. And in the OpSource Cloud, when you turn off, or “stop,” a Cloud Server, you are not billed for the CPU and RAM, which translates into a direct reduction in operating expense. While Cloud Servers are in the stopped state, the only costs incurred are for persistent storage, at a nominal charge of $0.0003 per GB/hour. Database servers can operate with a minimal configuration to support replication from the primary site, reducing resource consumption and cost.

If a disaster is declared, web and application servers can be turned on in minutes. CPU and RAM can be adjusted on the fly in to support increased processing and memory requirements for each server, including database servers.

OpSource Managed Services Expertise

For nearly a decade, OpSource has provided complex SaaS application hosting solutions to SaaS ISVs, such as Adobe, CA, Taleo and Xactly and enterprises such as General Mills and Thermo Fisher. OpSource manages complex managed hosting environments that support millions of end-users and billions of transactions per day.

OpSource’s easy-to-use enterprise-class public cloud hosting service combines the pay-as-you-go flexibility of the public cloud with 100% availability guarantees, hardware-based networking and unique customer controls.

Extending Our Best Practices to the Cloud

OpSource Managed Services for the Cloud are an extension of our best practices and expertise developed to support our dedicated Managed Hosting customers.

• OpSource Cloud DR™: cloud-based disaster recovery solution with a four hour Restore Time Objective (RTO)
• OpSource Tech Ops™: system monitoring, Cloud Server administration and management
• OpSource App Ops™: application deployment, change management, data management, performance management, optimization management and compliance.

Enterprise-Class Public Cloud

OpSource’s managed services offering enables public cloud customers to benefit from the economics of Infrastructure-as-a-Service and cloud computing while mitigating the operational, security and control risks of cloud computing.

OpSource Cloud Hosting is a truly enterprise-class public cloud offering:

• Hourly pricing and on-demand virtual machine provisioning
• Flexibility to increase or decrease CPU, RAM and Storage on each Cloud Server on the fly
• 100% availability guarantee
• VLAN segmentation for increased security
• Customizable Cisco-based firewall, load balancing and multicast, included with the service
• Full suite of Managed Services for the Cloud.

OpSource Cloud DR Capabilities

OpSource’s Cloud Disaster Recovery solution includes the following:

OpSource Cloud DR™	Service Description
Planning and Setup	Assistance with initial setup of Cloud Servers and Cloud Networks Assistance with database servers in OpSource Cloud to ensure database replication
Documentation	Documentation of all steps involved the OpSource Cloud DR Plan with scripted steps to be executed in the event of a disaster
DB Replication Monitoring	Replication monitoring and alert of transaction log shipping for database server Regular testing of the DR environment
Site-to-Site VPN	One site-to-site VPN connection from OpSource Cloud to Customer location
Operating System Patching	Monthly OS patch deployment and management
Restore Time Objective	4 hour RTO with approved configurations

 

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* Survey of 200 CIOs, COOs IT Directors and managers of small, medium and large businesses in North America, Coleman Parks Research, Ltd., 2010.