White Papers

White Papers

OpSource offers white papers by independent analysts and our executive team to help you better understand a range of topics in the managed hosting and cloud space. A lock next to the white paper link indicates premium content and requires registration.

  • How to Build a Profitable SaaS Business - FAQ

    As more applications move to the cloud, companies still struggle with building a profitable SaaS business. As a different model than on-premises software, questions abound regarding best practices for business models, metrics, pricing, technology and go-to-market strategies. Based on a popular webinar series by OpSource and Montclair Advisors, we've worked together to create a must-read set of answers to the most Frequently Asked Questions on SaaS profitability.
    application/pdf icon How to Build a Profitable SaaS Business - FAQ White Paper
  • SaaS Delivery: The Build vs. Buy Decision

    The complex nature of Web application delivery presents unique challenges to SaaS providers. Companies must consider many factors when making a build vs. buy decision on SaaS infrastructure. This whitepaper, by Dave McKenzie, Sr. Director of Business Consulting for OpSource, explores: The challenges of web application delivery; questions your company should ask when embarking on a SaaS initiative; the case for DIY and 'Build' requirements; and the case for outsourcing and criteria for selecting a provider.
    application/pdf icon SaaS Delivery: The Build vs. Buy Decision White Paper
  • SaaS Operations: Step-by-Step Best Practices

    Across the board, software is moving to an online delivery model. Companies are facing the complex issues involved with building the service delivery capabilities necessary to support SaaS offerings. In this white paper, OpSource CTO & co-founder John Rowell outlines a step-by-step methodology for successfully starting up SaaS operations.
    application/pdf icon SaaS Operations: Step-by-Step Best Practices White Paper
  • Enterprise Meet Cloud

    Many enterprise IT executives are wondering how they can bring the economic and practical advantages of cloud computing – the rapid deployment, pay-per-use pricing, scalable capacity ondemand to those more business-critical systems, yet without compromising their security, reliability and governance.

    This paper by Phil Wainewright, one of the world's foremost authorities on Cloud, maps out how to ensure safe passage, trust and confidence when migrating such valuable IT assets to the cloud.

    application/pdf icon Enterprise Meet Cloud White Paper
  • A Guide to Provisioning, Billing and Nurturing Users of Web Applications and On-Demand Solutions

    One of the key attractions of SaaS solutions is their ease of deployment and use from the user perspective. These same attributes are critical for SaaS providers who must acquire new customers and scale their operations in a cost-effective manner. However, this "on-boarding" process is fraught with complications and pitfalls that can lead to service delivery problems and customer dissatisfaction.

    This white paper by Jeff Kaplan, well known industry analyst and managing director of THINKstrategies, examines how companies can effectively provision, bill and nurture users of on-demand solutions.

    application/pdf icon A Guide to Provisioning, Billing and Nurturing Users of Web Applications and On-Demand Solutions White Paper
  • Understanding the Financial Implications of the SaaS Model

    THINKstrategies and SaaS Capital team up to help Independent Software Vendors understand how the pay-as-you-go, subscription model is driving aspiring SaaS players to pursue funding alternatives to support their business operations.
    application/pdf icon Understanding the Financial Implications of the SaaS Model White Paper

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