OpSource Billing CLM

OpSource Billing CLM

OpSource Billing Customer Lifecycle Management (CLM) is a secure, flexible and easy to use solution for customer on-boarding, automated billing and collections, and full self-service account management. It enables your company to gain billing functionality without having to invest valuable time and resources in development. OpSource Billing CLM was designed to meet the complex needs of companies launching an SaaS application.

Customer On-Boarding

OpSource Billing CLM's innovative MicroSites provides a customer registration process that is fully integrated into your website. Additionally, OpSource Billing CLM can be integrated with any existing registration process. Customers can also be on-boarded through an intuitive web user interface.

Automated Metering, Invoicing and Payment

OpSource Billing CLM manages the customer purchases - how many users, how much storage, which features, etc. Additionally, OpSource Billing CLM manages the measurement of usage as defined by the vendor.
OpSource Billing CLM automates the process of preparing statements, payments and collections of consolidated invoices based on the rules defined by the vendor. OpSource Billing CLM supports payment via Credit Card, ACH/Direct Debit or regular Net Terms and has been integrated with payment processors worldwide. OpSource Billing CLM automatically handles payment exceptions through a vendor defined invoicing process.

End-User Self-Service Account Management

OpSource Billing CLM's offers for self service screens for inclusion directly in the products user interface. The self service feature allows customers to add more users and storage, upgrade to a different plan, and much more - removing any barriers to account growth. These changes are effective immediately and are billed accordingly.

A Flexible Solution to Meet Your Dynamic Business Needs

OpSource Billing CLM provides a fully configurable intuitive environment for managing all Billing related aspects of the web operations of an on-demand product. You have full control to define and redefine your business, reducing time to market as well as enabling extreme agility - letting you respond to the market faster than all your competition.

Seamless, Secure Integration

OpSource Billing CLM is a fully integrated service in the OpSource application delivery platform. At the foundation of OpSource Billing are the web services API and MicroSites. Both give intuitive, secure and, above all, powerful integration points with OpSource Billing CLM.

At the foundation of OpSource Billing CLM is a web services API that enables seamless integration with your application. The technology utilizes the highest financial-grade security standards to ensure that your sensitive data is kept completely secure.

Additionally, OpSource Billing CLM is PCI DSS certified, which involves adhering to strict guidelines developed and imposed by the major credit card companies. Payment card data is encrypted at both the network layer and the database layer, with network access tightly controlled and monitored by firewalls and intrusion detection systems on a 24x7x365 basis. The OpSource Billing CLM infrastructure is hosted on OpSource’s PCI-compliant environment but undergoes a separate PCI audit that covers both the application and its development. OpSource Billing CLM qualifies as a PCI Tier 1 Service Provider, allowing us to support any volume of credit card transactions.

This process benefits customers by:

• Improving cash flow management by reducing the amount of time between invoicing and payments and streamlining collections.
• Increasing customer satisfaction by allowing customers to easily view and modify account, plan, payment, and transaction information.
• Enabling them to roll out and track promotions and special pricing offers quickly and easily.
• Ensuring that payment information and other sensitive data remains impervious to security breaches.
• Eliminating the need to develop their own billing and collections functionality, freeing their developers to concentrate on the core functionality of their application.